❓ Frequently Asked Questions (FAQ)

🛍️ Do I need an account to place an order?

No, you can checkout as a guest. But creating an account allows you to view your order history, track shipments, and save your info for faster checkout.

📦 How long does shipping take?

Processing time is 2–5 business days. Shipping times vary depending on your location and the courier, but usually range from 7 to 21 business days for most international orders.

🔞 Is the packaging discreet?

Yes. All orders are shipped in plain, unmarked packaging. There are no logos or references to the store or contents.

🇺🇸 Where do you ship from?

We ship from multiple international warehouses, depending on product availability and your location.

💳 What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment options at checkout.

📨 When will I receive my tracking number?

Once your order is shipped, you’ll receive a tracking number via email. Please check your spam/junk folder if you don’t see it.

❌ Can I cancel or change my order?

Orders are processed quickly, so changes or cancellations are not always possible.
Please contact us here if you need to make a change.

📬 My order hasn’t arrived. What should I do?

First, track your package using the tracking number provided.
If it’s been more than 30 business days, please contact us here.

🔙 What’s your return policy?

Due to the nature of our products, we do not accept returns for opened or used items. For damaged or defective products, please contact us within 7 days of delivery.

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